Personal Assistant - CPD Certified

Are you an aspiring candidate wanting to build a rewarding career? If YES, then this Personal Assistant course will be exciting for you! You will learn all the necessary skills to become an efficient Personal Assistant and thrive in the modern workplace, successfully contributing to the growth of your organisation meaningfully.

This Personal Assistant course is developed by industry experts. We have divided this Personal Assistant course into ten easy-to-understand modules. Each module deals with an important topic.

As a Personal Assistant, you need to do different types of tasks. So, you must develop skills to help you do your tasks effectively. Keeping this in mind, we have assembled the modules of this Personal Assistant course with highly-relevant topics.

This Personal Assistant course starts with relationship management. You will learn how to manage first impressions, understand working styles, different emotional intelligence skills and most importantly, how to manage your boss. The second module of this Personal Assistant course introduces communication skills to you. You will gain in-depth knowledge and ideas to put into practice. Thus you will become an efficient communicator as a Personal Assistant.

From the later modules of this Personal Assistant course, you will learn goal setting, creating personal development plans, assertiveness etc. In addition, as your job is highly demanding with many tasks, you must develop time management and stress management skills. These will be taught in module five in this Personal Assistant course.

Organising events and meetings are quite a regular task. You will learn in-depth about managing events for your boss from the sixth module of this Personal Assistant course. Later, you will learn presentation, networking and workplace health & safety. After completing the Personal Assistant course, you will become competent to succeed in your workplace. So, without further delay, enrol in this Personal Assistant course.

This Personal Assistant course is self-paced. Therefore, you can study this Personal Assistant course at your convenient time from wherever you want using any smart device. Moreover, if you face any problem accessing this premium Personal Assistant course, you can contact our dedicated 24/7 customer support team, who will solve issues promptly.

Moreover, you will get unlimited access to this Personal Assistant course. Thus, you can revise and sharpen your knowledge and skills anytime. So, without further delay, enrol in this Personal Assistant course today, and gain a competitive advantage over your peers. Happy learning.

Learning Outcomes of This Personal Assistant Course

After completing this Personal Assistant course, you will be able to -

• Describe the ways of managing relationships effectively as a Personal Assistant
• Improve your communication skills to succeed in the Personal Assistant role
• Enhance your confidence and self-belief that will help you excel as a Personal Assistant
• Set different necessary goals to become an efficient Personal Assistant
• Manage conflict and difficult people as a Personal Assistant in the workplace
• Master your time management skills and thus excel in your job as a Personal Assistant
• Organise events and meetings successfully as a Personal Assistant
• Present before a different audience when required in your task as a Personal Assistant
• Understand the role of ergonomics to ensure your health and safety in the workplace as a Personal Assistant
• Build your network in the field of Personal Assistant

Why Choose This Personal Assistant Course From Us

• This Personal Assistant course is developed by a relevant industry expert.
• Customised content to meet the demand of 21st-century workplaces.
• Self-paced course, supported on any device, i.e., desktop, laptop, smartphone, tab.
• Available TUTOR SUPPORT via email.
• Dedicated 24/7 customer support to solve all the queries from you.
• Budget-friendly course price.
• Entirely FREE PDF certificate.

Key Features

• Instant e-certificate
• Developed by qualified professionals
• Lifetime Access
• Tutor Support
• Download Modules as PDF Documents

• Personal Assistant 3:28:00

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Curriculum of the Personal Assistant Course

Module 1: Relationship Management

• Image, Perception and First Impressions
• Managing Your State of Mind
• The Handshake
• Professional Image
• The Beginning of a Business Relationship
• What is Expected of Each Other: Setting Down the Parameters
• Working Styles
• Constant Communication
• Assumptions
• Be Proactive, Anticipate Needs, be Prepared and Exceed Expectations
• Be Accountable: Take Pride in a High Standard of Work
• Empathy
• Honesty and Integrity
• Trust
• Office Politics
• How to Manage Your Boss

Module 2: Communication Skills

• Body Language
• Visual, Auditory and Kinaesthetic
• Matching and Mirroring (Reflecting)
• Eye Contact
• Use of Space
• The ‘Influential’ Right Side
• Hands
• Posture
• How to Influence the ‘Chemistry’ Between You
• Email Communication
• Listening Skills
• Questioning Skills
• Gossip
• Telephone Etiquette
• Understanding and Communicating With Different Cultures

Module 3: Confidence, Self-belief and Goal setting

• What is Confidence?
• Think Positive Thoughts
• Focus on Your Strengths and Boost Your Confidence
• Self-esteem, Self-awareness and Self-belief
• Conscious and Subconscious Minds
• Internal ‘Negative Gremlins’ and Internal ‘Positive Coach’
• Fear
• Tools to Change/Eliminate Negative Gremlin Voices
• The Power of Experiential Learning
• The Feeling of Confidence
• Act As If You are Confident
• The Law of Expectations
• Action Plan
• Goal Setting
• Steps to Help You Achieve Your Goals
• Continual Learning
• Methods of Learning
• Appraisals and Feedback
• Tips on How to Receive Constructive Criticism
• Personal Development Plan (PDP)

Module 4: Dealing With Difficult People and Managing Conflict

• A Problem-solving Technique
• Assertiveness
• Ground Rules for Discussions
• Strategies to Help You Deal With Conflict and Difficult Characteristics of Bosses
• Change the Way You React by Using Affirmations
• Email Rage
• Real-life Case Studies on How to Deal With Difficult Bosses/Conflict
• Different Types of Management Styles

Module 5: Time, Organising and Stress Management

• Time Management
• Prioritising the Workload
• ‘Time Thieves’
• Organisational Skills
• Top Tips for Managing Deadlines
• Top-10 Ways to Save Time Dealing With Email
• Stress Management
• Time Management and Lowering Stress Levels

Module 6: Organising Meetings and Events

• Before the Meeting: Prepare and Plan!
• During the Meeting/Event
• After the Meeting: Evaluate

Module 7: Presentations

• Exercises to Reduce Tension
• Principles for Preparing Your Presentation
• During the Presentation
• Ending the Presentation

Module 8: Ergonomics: Your Health and Safety

• The Work Station
• A Tidy Desk Leads to a Tidy Mind
• Principles of Posture
• Ergonomic Health Breaks

Module 9: Networking

• What is Networking?
• The Benefits of Networking
• Where to Network
• The Secrets of Good Networking
• Remembering People’s Names
• Some General Points
• What to Talk About While Networking

Module 10: A Chapter to Share With Your Boss

• Communication
• What Bosses Should Know to Work Effectively With Their Assistants
• The Law of Expectations: Communicate Your Expectations Clearly
• How to Motivate Your Assistant
• Focus on the Development of Your assistant

Certification

As soon as you complete this Personal Assistant course successfully, you can claim your free pdf certificate. Next, you will find instructions on how to download the certificate.

Buying for Your Team?

You can buy this Personal Assistant course for your colleague or members of your team by simply adding the Personal Assistant course to the basket. You can add the student's details and a message at checkout.

This Personal Assistant course is ideal for anyone aspiring to become a Personal Assistant or Personal Secretary in any reputable organisation. Moreover, students, job seekers, and even existing professionals in this field can take this Personal Assistant course and enhance their employability skills.

There is no prerequisite to enrolling in this Personal Assistant course. However, you must be a continuous learner with a strong motivation in order to grasp the best out of this Personal Assistant course.

This Personal Assistant course will help you explore different roles in renowned organisations. The positions might be namely -

• Personal Assistant
• Personal Secretary
• Executive Assistant
• Executive Secretary
• Office Assistant

So, don’t miss this exclusive Personal Assistant course if you want to build your career in this lucrative field.

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Reed courses certificate of completion

Digital certificate - Included